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What do I have to do if I did not receive an activation key by e-mail?

In order to use your account, you must first confirm your e-mail address. For this purpose, we will send you an activation key by e-mail. If you have not received this activation key or if it has expired, you can independently request a new activation key.

Things to know

  • Check if your account is already activated before requesting a new activation key. Simply log in for this.
  • Check your inbox and spam folder before requesting a new activation key.
  • You can request an activation key only once per hour.

This is how it works

  1. Open the login page in your browser.
  2. Click on Activation key > Request again.
  3. Enter your e-mail address in the corresponding field and click on Request.
  4. Click in the e-mail you received from us on Activate to activate your account and to be able to log in.


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