Table of Content

What do I have to do if I forget my key password?

If you forget the key password, you can reset it. You need the key password to open encrypted documents.

Things to know

  • You need the key file to reset the password.
  • You downloaded the key file when you first logged in. The file extension is <filename>.fdpk. The name of the file is a sequence of numbers and letters. These character strings have been created individually per key. For example, you can search for the file extension fdpk on a data carrier.

This is how it works

  1. Click on the gear wheel icon and then select Account > Keyring.
  2. Select the key for which you want to reset the password.
  3. Click on Edit > Import.
  4. Upload the exact key file that is displayed in the Import key dialog.
  5. Enter a password hint and a new password.
  6. Click on Import.

The valid password is the new password just entered.