Table of Content

Activating a subscription from a provider

With the help of a subscription code or service key, you can subscribe to a service from a provider so that you can also receive or send documents digitally. You can often find the subscription code in your provider's cover letter. If your provider offers double encryption, you can also activate it this way. You find more information on encrypting documentshere.

This is how it works

Web application:

  1. Click on the gear wheel icon and then select My subscriptions > Subscribe to service now.
  2. Enter the subscription code or service key you received from your provider, and then click Next.
  3. Then click once again on Next and on Finished to confirm the subscription and close the dialog.

Mobile app:

  1. Navigate to Profile > New subscription.
  2. Enter the subscription code or service key you received from your provider, and then click Next.

  3. Then click once again on Next and on Finished to confirm the subscription and close the dialog.

Option for subscriptions with double encyption

If you have a subscription to a provider, that provider provides double-encrypted delivery for their services. You can use double-encrypted delivery if needed to keep your documents even more secure. If you want to use the function, enable the option Protect received documents with an additional password between step 2 and 3 and then enter a key password.