Table of Content

Canceling a Document Service from a Provider

You can cancel your subscription with a provider.

This is how it works

  1. Open your browser and log in.
  2. Click on the gear wheel and then select Provider.
  3. Select the provider of the subscription you would like to cancel.
  4. The system now shows you the available subscriptions. Click on Cancel for the relevant subscription.
  5. You have the option of leaving a comment for the provider.
  6. Place a check mark beside Yes, I want to cancel this service to confirm.
  7. Click on Send cancelation to make the cancelation effective and close the dialog.


You can reactivate the subscription you have canceled at a later time. You need the subscription code (service key) from your provider to do so. Then follow the steps listed under Abonnieren eines Dokumentendienstes von einem Anbieter.